Frequently Asked Questions

Frequently Asked Questions


Q) Can I include a link to your site from our own?
A) Yes. Please only link to or a lower level page. Links that include the ip address for example, are likely to be broken.

Q) Do you have any plans to start charging for the use of the site?
A) No.

Area Code locator

Q) When I ask the locator for the area code for my town, it gives me the code for a different town of the same name?
A) The cross-reference used by the tool does not include every single town and village in the UK. It also does not currently include any duplicates. This cross-reference is for obvious reasons rather static; we don’t have any plans to extend it at present.

Q) Could you enhance the locator to tell me [add your own requirement here].
A) We probably could, but we try to direct our precious resources at the most commonly used/requested functions. Feel free to submit a request, and if we get enough similar requests it will move up the list. Alternatively, if you are prepared to pay for a development, we can probably build you a tool of your own to include just about anything!

Q) Can you provide the ability to identify the post code for a given number (or vice versa).
A) The only source of this information is the telephone company who provides the service. Not surprisingly, they do not make this information public, so unfortunately, the answer is no.

Q) The street map for my London area code shows the location to be in the House of Parliament! Why?
A) It is not possible to determine the precise location for a telephone number. It used to be possible to identify the area of London from the code, but with the allocation of so many London wide number ranges, it is so often no longer possible, and the coordinates given to streetmap by the locator are the "centre of London" for all codes. You might try looking to the "Old STD codes" link; if the number is BT owned, you may be lucky.